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Terms & Conditions
Customer Care
At Lift Safer, we are committed to providing exceptional customer care. We value your satisfaction and strive to ensure your shopping experience is seamless and enjoyable. Our Customer Care Statement outlines our commitment to you and the services we provide.
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Prompt and Responsive Support:
Our dedicated customer care team is here to assist you with any inquiries, concerns, or issues you may have. We aim to respond to your queries promptly, typically within 12 hours during our business hours.
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Product Knowledge and Guidance:
Our team is knowledgeable about our products and can provide you with detailed information to help you make informed purchasing decisions. Whether you have questions about product features, specifications, or compatibility, we are here to assist you.
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Order Tracking and Updates:
We understand the importance of knowing the status of your order. We provide order tracking information and timely updates to keep you informed about the progress of your purchase. You can easily track your order through our website or by reaching out to our customer care team.
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Timely Order Processing and Shipment:
We strive to process and ship orders promptly, typically within 3 business days. Our efficient order fulfillment process ensures that your package is prepared and shipped with care to reach you in a timely manner. We work with trusted shipping partners to deliver your orders safely.
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Hassle-Free Returns and Exchanges:
If, for any reason, you need to initiate a return or exchange, we aim to make the process as hassle-free as possible. Please refer to our Return & Exchange Policy for detailed instructions on how to proceed. Our customer care team is available to guide you through the process and provide necessary assistance.
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Respectful and Professional Communication:
We are committed to providing respectful and professional communication to all our customers. We appreciate your feedback, suggestions, and concerns, and we strive to address them promptly and effectively. We value your trust and aim to ensure a positive and satisfactory experience with our customer care team.
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Continuous Improvement:
We are dedicated to continuously improving our customer care services. Your feedback helps us enhance our processes, refine our offerings, and better serve you. We welcome your suggestions and ideas on how we can better meet your needs and exceed your expectations.
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Contact Information:
To reach our customer care team, please refer to the following contact information:
Phone: +662 639 0991
Email: hiqinter@gmail.com
Live Chat: Link to live chat support
Thank you for choosing Lift Safer. We appreciate your business and look forward to serving you with the highest level of customer care possible.
Privacy & Safety
At Lift Safer, we prioritize the privacy and safety of our customers. This Privacy & Safety Statement outlines our commitment to protecting your personal information and ensuring a secure online shopping experience. Please read this statement carefully to understand how we collect, use, and safeguard your data.
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Collection of Personal Information:
We collect personal information, such as your name, contact details, shipping address, and payment information, solely for the purpose of processing your orders and providing you with a seamless shopping experience. We only collect information that is necessary and relevant to complete your transactions.
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Use of Personal Information:
We use your personal information to process your orders, facilitate payment, provide order updates, and deliver products to you. Additionally, with your consent, we may use your information to send you promotional offers, newsletters, or other communications related to our products and services. You have the option to unsubscribe from these communications at any time.
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Protection of Personal Information:
We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, or alteration. We utilize encryption technology and secure payment gateways to protect your sensitive data during transmission. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Third-Party Service Providers:
To enhance our services, we may engage reputable third-party service providers, such as payment processors and shipping partners, who have their own privacy and security policies. We ensure that these providers adhere to strict privacy standards and use your information solely for the purpose of fulfilling your orders.
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Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and gather statistical information. These technologies may collect non-personal information such as your IP address, browser type, and browsing patterns. You have the option to disable cookies in your browser settings, but please note that this may affect certain functionality of our website.
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Disclosure of Personal Information:
We do not sell, trade, or otherwise disclose your personal information to third parties for marketing purposes. However, we may disclose your information when necessary to comply with legal obligations, protect our rights and safety, or investigate fraudulent or suspicious activities.
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Compliance with Laws:
We comply with applicable data protection laws and regulations in the jurisdictions where we operate. This Privacy & Safety Statement is designed to be in accordance with relevant privacy laws, including the General Data Protection Regulation (GDPR).
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Changes to the Privacy & Safety Statement:
We reserve the right to update or modify this Privacy & Safety Statement at any time. Any changes will be effective upon posting the revised statement on our website. We encourage you to review this statement periodically to stay informed about our data practices.
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Contact Information:
If you have any questions or concerns regarding our Privacy & Safety Statement, please contact our customer support team at (hiqinter@gmail.com or call: +662 639 0991​).
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Thank you for trusting Lift Safer. We are committed to ensuring the privacy and safety of your personal information throughout your shopping experience.